Cocktail Reception with Exhibitors
Welcoming Remarks: Mayor Hazel McCallion

Opening Keynote Address

Mike Lipkin, renowned speaker and President of Environics one of Canada's largest and
most sophisticated research houses.

Mike Lipkin is a Toronto-based speaker, author, motivator and persuasion coach who has worked in twenty-two countries with over 1,000,000 people. His presentation to ACSESS in 2003 was rated one of the best ever! By combining Environics' Social Values Research with his personal expertise and experience, he provides people with the confidence and insights to connect with others. Mike makes the complex simple. He helps people “get it” immediately. His mission is to help people play big so they can expand their capacity to produce remarkable results.

A powerful session that will be of value to all attendees.

Industry Updates & Observations

R. Eric Gilpin, President, Staffing & Recruiting Group CareerBuilder LLC

What do Candidates Want from You? Candid Feedback from Canadian Job Seekers
As President of CareerBuilder's Staffing & Recruiting Group, Eric is responsible for developing sales teams and strategies to help clients meet their goals to promote the staffing industry overall. Eric has over 10 years of industry experience and is a frequent speaker at many of the staffing industry's top conferences, including American Staffing Association's Staffing World.

This presentation outlines findings from CareerBuilder and Inavero's 2009 Opportunities in Staffing Guide and identifies areas where you can make a bigger impact with your candidates.

Terry Power, Managing Director, Randstad Canada and President of Sapphire Technologies Canada

Terry Power will share trends on the IT/contract side of our industry as well as
addressing flexible staffing and the prognosis for post recession contingency staffing
in Canada. Terry Power currently serves on the ACSESS National Board and is the
incoming President of the National Association of Computer Consultant Businesses
(NACCB). He is also active in the Information Technology Association of Canada
and was a founding member of the Canadian Coalition for Tomorrow's ICT Skills.

Bruce McAlpine, CPC, President, Fulcrum Search Science Inc.

Bruce McAlpine will comment on the impact of the recent recession on direct hire /
professional search and what we might expect to see as Canadian businesses
restructure and rebuild their professional and management talent. A past president
of both ACSESS and APPAC, and current chair of the ACSESS Ethics Committee,
Bruce has been active in executive search since 1988. He is a national trainer for the
CPC program, and a frequent speaker at industry conferences. Bruce is a respected
leader in the recruitment industry and is a recipient of the ACSESS Award
of Excellence.

ACSESS Annual Meeting

President's Address - Steve Jones, CPC

About Being - Steve will share his observations of our industry's successful business operators, great recruiters and an effective industry association. It's about Being Passionate, Being Professional, Being Learned, Being Strategic and Being Edgy while Being a Caring Person.

2:30 p.m.-5:00 p.m

Concurrent Sessions

How I Made It In The Recession: The Triage Tactics that will serve you well in 2010 – 1A

Danny Cahill, CPC President, Hobson Associates and AccordingToDanny.com

Danny Cahill started at Hobson Associates right out of college. He became its Rookie of the Year, top producer and general manager by the age of 26, and at 27 he bought the company. Danny is the only industry “guru” that runs a search firm every day. He does what you do. He also owns and runs AccordingToDanny.com, an online training and mentoring company dedicated to enhancing the skills and jumpstarting the spirits of recruiters worldwide. His training products have become core tools for a generation of recruiters, and his keynote presentations have made him one of the most sought after speakers in the country.

A session with guaranteed take-home value to attendees at all levels in their staffing career.

2:30 p.m.-3:30 p.m.

Concurrent Sessions

How to Make Your Staffing Firm Stand Out – 1B

David Searns, President, Haley Marketing Group

When it comes to marketing a staffing firm, few people know the industry like David. He literally grew up in the business (his Mom and Dad ran a very successful staffing and executive recruiting firm in Upstate New York). Mix in a degree in information systems from Clarkson University, an MBA from The Wharton School, and more than 12 years of marketing and consulting in the staffing industry, and you have someone with the rare ability to combine high level strategic thinking with real entrepreneurial ingenuity.

A session developed for ACSESS owners and senior managers

4:00 p.m.-5:00 p.m.

Concurrent Sessions

Mergers & Acquisitions: How to Buy & Sell – 1C

Samuel R. Sacco, Partner, R.A. Cohen Consulting.

Sam has been involved with the staffing industry for over 27 years. He joined the National Association of Temporary and Staffing Services (NATSS), now the American Staffing Association (ASA), in 1982 as their Director of Public Relations. In January 1984 he was made the Executive Vice President of NATSS, a position he held until October 1997. Sam has authored over 100 articles on the industry, spoken before hundreds of staffing groups, and represented the industry on numerous TV and radio programs.

Sam understands what it takes for staffing firms of all sizes and structures to succeed. His session will include an update on the impact of the recession on M&A and what the current and future activity could mean to an owner of a staffing company of any segment. Sam will share components of a selling transaction from both the buyer and seller perspective. He will identify the characteristics of a company that build value for sale, or that are needed to develop a sound succession plan.

This session will be tailored to those in attendance and will give the information needed to make an exit plan a successful event!

8:45 a.m.-10:15 a.m.

The Joy of Selling: Make Money Not Mistakes!

Kim Duke, CEO and Founder, The Sales Divas

Kim is an international sales expert who provides savvy, sassy sales training for entrepreneurs. Her extensive sales background is based in media with 15 years of working with 2 of Canada's largest national television networks in sales and management. She is a national award winning salesperson and was the second youngest sales manager in Canada for CBC Television. She is an author and speaker who is regularly interviewed for international and national television, as well as radio and print across North America. Kim writes hundreds of articles for newsletters and websites internationally. 10,000 entrepreneurs from 54 countries around the world eagerly await her sales tips each week.

Kim's unique approach is highly recommended by ACSESS members who have already benefited from her training sessions

10:45 a.m.-12:30 p.m.

Concurrent Sessions

Negotiating Client Tactics and Demands – 2A

Rob Mosley, Sr. Director of Training & Development, Next Level Recruiting Training

Rob is a keynote speaker and facilitator at continuing education seminars in the areas of Recruiting, Sales execution and Performance Development. His knowledge of the search industry comes from 10 years with Merritt Hawkins and Associates, part of the MHA Group of Companies, a leading provider of clinical healthcare staffing and consulting services. Rob is a licensed facilitator for Stephen Covey's The 7 Habits of Highly Effective People. He has spoken at ASA, NAPS, The Fordyce Forum, the National Association of Executive Recruiters as well many state and regional associations.

ACSESS members who have heard Rob say they were “really impressed”, he speaks to key aspects of our process and includes great hands-on exercises.

This is an outstanding learning opportunity for all recruiters and staffing professionals.

10:45 a.m.-12:30 p.m.

Concurrent Sessions

SEO & Social Media – blogs, linkedin, twitter and more – 2B

David Searns, President, Haley Marketing Group

Google. LinkedIn. Facebook. Twitter. Ning. Wondering how to best leverage search engines and social media for your staffing firm? Join Haley Marketing’s Director of SEO and social media as he walks through the process Haley Marketing follows to help staffing firms rank higher and maximize the impact of their social networking efforts. Learn more about specific tactics for search engine optimization and social networking.

David's webinars and sessions are consistently evaluated as presenting excellent content. This session will designed for owners, managers and senior industry members.

Closing Keynote

Frank O'Dea, Founder of The Second Cup and author of “When All You Have is Hope”

Frank O'Dea's rags to riches story of triumph over adversity is one that is amazing and truly inspiring. From living on the street, and against all odds, O'Dea became one of Canada's most successful and celebrated entrepreneurs, founding numerous businesses, including The Second Cup. The Government of Canada sought him out to found the Canadian Landmine Foundation and with help from the United Nations, Sir Paul McCartney and Colin Powell, he launched the worldwide charity, Night of a Thousand Dinners. A recipient of two university degrees and the Order of Canada, Frank O'Dea's inspiring story is retold in his book “When All You Have is Hope”.

Quite simply, this wrap up to Conference 2010 is not to be missed!